Privacy Policy

AGS Infrastructure LLC ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or submit information through our forms.

1. Information We Collect

We may collect the following personal information when you submit our contact or opt-in forms:

• Full name
• Email address
• Mobile phone number (if provided)
• SMS consent preferences (informational and/or promotional)

We also automatically collect limited technical data when you visit our site, including:

• Browser type and version
• Pages visited and time spent
• IP address (anonymized where possible)
• Referring website

2. How We Use Your Information

We use the information you provide to:

• Respond to your inquiries about our services
• Send you SMS messages you have explicitly opted in to receive
• Send service-related updates and notifications
• Improve our website and service offerings
• Comply with legal and regulatory obligations

3. SMS Opt-In and Messaging

We offer two optional SMS messaging programs:

• Informational/Transactional SMS: Non-marketing messages including service updates, inquiry verification notifications, and operational status messages. Up to 4 messages per month.
• Promotional SMS: Notifications about new infrastructure solutions, system enhancements, and industry best practices. Up to 4 messages per month.

Participation in either SMS program is entirely voluntary. You must actively check the opt-in box on our form to consent. Message and data rates may apply. Reply STOP at any time to unsubscribe. Reply HELP for assistance.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to support site functionality and analyze usage patterns. Cookies we may use include:

• Essential cookies: Required for basic site operation
• Analytics cookies: Collect anonymized data about how visitors use the site (e.g., pages visited, session duration)

You can disable or delete cookies at any time through your browser settings. Disabling cookies may affect some site functionality. We do not use cookies for targeted advertising.

5. Data Security

We take the security of your personal information seriously and implement reasonable technical and organizational measures to protect it, including:

• SSL/TLS encryption for all data transmitted through our website
• Restricted access to personal data, limited to authorized personnel only
• Regular review of data handling practices

While we take these precautions, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data, subject to legal obligations
• Opt-Out of SMS: Reply STOP to any message at any time to immediately unsubscribe from SMS communications
• Withdraw Consent: Contact us directly to withdraw any previously given consent

To exercise any of these rights, contact us using the information below. We will respond within 30 days.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. SMS opt-in records are retained for compliance purposes and deleted upon verified opt-out.

8. Third-Party Services

We may use third-party services to operate our website and process form submissions (such as our CRM and form processing platform). These providers are contractually bound to handle your data securely and only for the purposes we specify. We do not sell your data to third parties.

9. Children's Privacy

Our services are intended for individuals 18 years of age and older. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected information from a minor, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. We encourage you to review this policy periodically.

11. Contact Us

If you have questions, requests, or concerns about this Privacy Policy, please contact us: